![]() It’s best to be a little indirect with this tactic. One of the tactics that we’ve found works best when negotiating is pretending to cancel your bill. Spectrum Loyalty Department Tips And Tricks Once you’ve squeezed them for as much as they can go, then ask to speak to a supervisor. These team leaders have the most leeway to reduce your bill the most and we’ve seen multiple instances where they’re able to give $50 recurring credits for 12 months.īefore you ask for a supervisor, we recommend getting the frontline retention agent to reduce your bill first. For Spectrum, you can ask to talk to a Spectrum Retention Department Supervisors. ![]() One common tactic for negotiating your cable bill is asking to speak to a supervisor. We got significantly more savings on this one This will show up on your bill with the notation Ret $10 off. We’ve found that if you’ve been in the effort to call or get transferred to the retention department, they will usually give you the $10 discount whether your bill is $30 a month or $200 a month. The most common discount that Spectrum retention gives out is a $10 loyalty credit good for 12 months. The Spectrum Retention Department has greater authorization to give bigger discounts to existing Spectrum customers compared to billing and regular customer support agents. Hold times then are between 10-30 minutes. In our experience, the busiest times are 8-11 AM Eastern Time Monday and Friday. We’ve found that if you start with billing and ask to be transferred to retention, sometimes your call will just get routed to a regular support team.ĭuring busy times, calling retention will sometimes direct you to regular customer support. Make sure you’re speaking to the retention team before trying to get your bill lowered. ![]() If you want to reach the retention team, you’ll need to call. (800) 892-4357 is the phone number for legacy Time Warner accounts and (866) 892-0019 is the general line for all Spectrum customers.Īlthough you can chat with Spectrum customer support online, there’s no online retention department.Ĭhat agents have the least set of permissions of Spectrum customer support agents. The phone number of the Spectrum Retention Department is (866) 892-0019 and (800) 892-4357. ![]() Permit testing, enhanced license, and REAL ID transactions are not available at mobile units.Start Saving Spectrum Retention Phone Number The new schedule and vision for Mobile DMVs will allow for multiple sites across the County, but also to bring this equipment out to the underserved parts of our community to help make sure every resident has access to the vital services we provide on behalf of New York State.” “After a prolonged hiatuses and much needed upgrades to State equipment, our partnership with Ogden will be the first of many to bring DMV services out into the community. “Today, I am proud to announce the return and new vision of Mobile DMVs for Monroe County.” Monroe County Clerk Jamie Romeo said Wednesday in a statement. Officials say the service will expand to multiple sites across the county. It will be at the Ogden Town Hall on the third Wednesday of each month from 10 a.m. Mobile Department of Motor Vehicles services are returning to Monroe County for the first time since before the COVID-19 pandemic began. ![]()
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