![]() ![]() ![]() Lookback automatically asks the user for permission to record each session, (screen, camera and audio) and does so. ![]() You can link to NDAs and get consent from the test plan. Research Operations + Leadership Consent and permissions We also adhere to native and web accessibility standards and accessibility readers can generally be used. Our Participate app has minimal “branding” that might confuse the user. Our participant experience is meant for user testing, and was built with UXR guiding principles. It takes some serious hacking and splicing to get all four visual and audio components otherwise. You get a full picture of the user’s screen, their screen gestures and facial and verbal reactions simultaneously. Other tools ping or alert when others join, while Lookback created the “behind the glass” lab-style experience, for anywhere participants and observing stakeholders are located in the world. No more background noise of a microphoned room or an unknowingly noisy colleague. Lookback creates a “virtual observation room” where your team can collaborate and ask questions without interrupting the session. No more asking “can someone please mute?” The same URL still routes any future participants to be held in their own, specific “waiting room” to be invited to the session when the moderator is ready to begin. With Lookback, there’s only one participant on one call at a time. You don’t have to worry about someone joining a new session early while one is still in progress. While the first four mainly apply to the people conducting the research, there are ancillary benefits for teams that user testing supports, below. Here are some advantages of using a dedicated research platform for research. And Lookback is that reliable tool, all in the cloud, all in one place.” - UX Researcher Juan Atachagua. “I like that research is consolidated all in one area. However, the feedback of when our customers simplify the tools in their research process is overwhelmingly positive. We know it can take some effort to make a case and get budget approval for new tools. ![]()
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